Last Updated: January 2026

Welcome to shortapi.ai ("we," "us," "our," or the "Service"). We recognize the importance of privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website and related API services.

1.Acceptance of Terms

By registering an account, accessing the website, or using our API services, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

2.Information We Collect

2.1 Information You Provide to Us

  • Account Inform ShortAPI.ai-Terms of Service:You are required to log in via a third-party platform (Google). When you log in, we collect basic personal information authorized by Google, including your email address, avatar, nickname, and User ID. We do not set or store a unique login password for you on our servers.

  • Transaction & Payment Information:We use PayPal to process all payment transactions. We do not directly access or store your credit card numbers, bank account details, or PayPal login credentials. This information is processed directly by PayPal; we only receive transaction status notifications at the time of the transaction.

  • Customer Support: When you contact us for support, we collect your contact details and the content of your communication.

2.2 Information Collected Automatically

  • Log Data: Includes your IP address, browser type, operating system, pages visited, access times, and clickstream data.

  • Cookies & Tracking: We use cookies to maintain your login session and use Google Analytics to analyze user behavior for optimization purposes.

2.3 API Data Processing - Important Notice

We apply strict measures to the content you send (Payload/Input) and receive (Completion/Output) via the API:

  • No Training: We pledge not to use your API data (including Prompts and generated content) to train or fine-tune our or third-party AI models.
  • Privacy First: We do not manually review your specific API content unless necessary for debugging critical technical failures or required by law.

3.How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To create accounts (via Google auth), verify identity, process API requests, and calculate quotas.

  • Payment Processing: Complete the recharge process via PayPal.

  • Communication: To send service-related announcements (e.g., system maintenance, low balance alerts).

  • Service Optimization: To analyze aggregated data via Google Analytics to improve website layout and performance.

  • Security & Risk Control: To detect malicious behavior, fraud, and abuse of the service.

4.Sharing and Disclosure of Information

We need to share strictly necessary data with third-party service providers who assist us in operating the service. These third parties may only use the data in accordance with our instructions:

  • Payment Processor: PayPalFor processing online payments.

  • Authentication: GoogleFor account login and identity verification.

  • Analytics: Google AnalyticsFor website traffic analysis.

5.Data Retention

  • Account Data:We retain your personal information as long as your account is active. Once you delete your account, we will immediately and permanently delete all your personal information and associated data; we do not retain any data after account deletion.
  • API Logs:For system stability and troubleshooting, API access logs (Log Data) will be retained for only 7 days After 7 days, detailed log data will be automatically deleted.

6.Your Rights

  • Access & Correction:You can log in to your account at any time to view your profile.

  • Right to Deletion (Cancellation):You have the right to request the deletion of your account. Once confirmed, we will completely remove your personal information from our servers.

  • Withdraw Consent:You can unsubscribe from our non-essential email notifications at any time.

7.Data Security

We use industry-standard security measures to protect your information, including encryption technologies, database access controls, and regular security reviews, to prevent unauthorized access, use, or disclosure.

Note: While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8.Children's Privacy

Our Service is not intended for individuals under the age of 13 (or the minimum age as prescribed by your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.

9.Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you via a website announcement or email. Continued use of the Service constitutes your acceptance of the updated policy.

10.Contact Us

If you have any questions about these Terms, please contact us at: [[email protected]].